FREQUENTLY ASKED QUESTIONS
How long will my order take?
Most items are already in stock and we will try to send them out within 3- 5 working days. Items made to order will be assessed and time scale quoted individually. If an item is not in stock or there will be any delay we will notify you via email in the first instance
How do I get an item customised?
Please email us at info@eternityjewels.co.uk to discuss any variations or special requests such as engraving, stone setting etc.
Is there VAT charged online?
All prices on line include VAT.
Do you custom-make jewellery?
We offer a bespoke design service at our store. In order to find out more about this service, please email info@eternityjewels.co.uk or call us at 0207 404 7277